Springer Online Service
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
SpringerLink Quick Reference Guide
SpringerLink Administrator Guide
Introductory tutorials for Librarians
Does SpringerLink work on mobile devices?
Can my users take advantage of personalization features on the Springer platform?
Are boolean operators and wildcards supported?
Why does the "Search within this" search box disappear in smaller browser windows?
My SpringerLink account is Inactive?
See all 47 articles
Who do I contact for access issues?
Can I see what IP ranges SpringerLink associates with my organization?
Can more than one person at a time access an article, chapter, protocol etc.?
What is an Association Code?
Can my institution have Shibboleth access?
See all 28 articles
Can I search for keywords or terms in any other language than English and German?
Is there an advanced search in SpringerLink?
What are the search options in SpringerLink?
How Do I ... ?
Access the Admin Dashboard / Portal
Activate my administrator account?
Configure a proxy to work with Springerlink
Obtain usage statistics / COUNTER reports for my organization?
Reset a forgotten password in SpringerLink?
See all 32 articles
Some previously available content is missing from SpringerLink.
Where can I find 'Klinische Wochenschrift' Print ISSN: 0023-2173?
Clinical Orthopaedics and Related Research (CORR)
Introduction to Statistical Learning with Applications in R
Missing issues from the issue count
See all 9 articles
Where can I find a title list of the journals and books included in my content package?
An account already exists for my email address?
How to obtain permission to reuse Springer Nature content not available online on SpringerLink
What are SpringerAlerts?
See all 59 articles
COUNTER Usage Reporting - FAQ
AdisInsight Database Usage Reports
SpringerMaterials Database Usage Reports
How are the content formats counted in the COUNTER Reports?
Are COUNTER reports available for consortia?
Where can I find information on SpringerProtocols usage?
See all 27 articles