Please contact us with the following details:

  1. Institution name and address
  2. FTE (Full Time Equivalent*) size
  3. List of Journals required
  4. Contact details

*This is the number of full time staff and students.

You can also calculate your institution’s site license by going to:

If you require further assistance you can submit a query to our Online Service team via our webform here. If you would rather email or phone them, their contact information is available here.

You can also contact us by your region using the details below:

UK/Rest of World: email -, tel: +44 (0)207 014 4113

USA: email -, tel: +1 800 221 2123

Japan: email -, tel: +81 3 4533 8090 (Tokyo)

Greater China, Mongolia, Oceania, South Korea & Southeast Asia: email -, tel: +86 21 2422 5007 (Shanghai)