COUNTER (Counting Online Usage of Networked Electronic Resources) is an international initiative designed to serve librarians, publishers and intermediaries by facilitating the recording and exchange of online usage statistics to an agreed set of international standards and protocols.
Additional information regarding COUNTER can be found at www.projectcounter.org.
As of December 2013, usage statistic reports from Nature Research align with COUNTER Release 4 and include:
XML (eXtensible Markup Language) and CSV formats
Compliancy with SUSHI (Standardized Usage Statistics Harvesting Initiative) for integration with ERM systems
Optional email alerts when reports are updated
Easy to use interface with a self-service account management
More information regarding Nature Research COUNTER reporting is available on our Librarian Gateway.
Please refer to our help page for details regarding how to access your usage reporting, or you can submit a query to our Online Service team via our webform here. If you would rather email or phone them, their contact information is available here.