If you have internet access, you can access your My Account online which will show the expiry date of your current subscription.

However, if you wish to confirm the status of your subscription, then you need to contact your regional Customer Services department.

You will need to state your Customer ID and provide the title of the journal, if you subscribe to more than one. Your Customer ID can be found on your mailing label or via your 'My Account' online.

If you require further assistance, please contact our Customer Service team at customerservice@springernature.com. If you would rather call your local Customer Service team, their phone numbers are available here.