Claims should be made within four months of publication date or from the date the order was placed.


Please send your claim requests to customerservice@springernature.com. Please quote your Customer ID or full delivery address.

Alternatively, you may post your request and proof of payment to:


Palgrave Macmillan Journals
Brunel Road
Houndmills
Basingstoke
Hampshire
RG21 6XS


Please allow 4-6 weeks for delivery for all missing issues.