COUNTER Usage Reporting - FAQ

AdisInsight Database Usage Reports
Usage / COUNTER reports are available for the Adis Insight platform. To access these reports log into the Admin Dashboard and go to the 'Usage' se...
Fri, 16 Oct, 2015 at 2:07 AM
SpringerMaterials Database Usage Reports
Usage / COUNTER reports are available for the SpringerMaterials platforms:To access these reports log into the Admin Dashboard and go to the Usage section. ...
Mon, 26 Oct, 2015 at 10:56 PM
How are the content formats counted in the COUNTER Reports?
Springer offers content formats such as PDF and HTML. Users can either download the PDF (‘Download PDF’) or view the HTML content (‘View Article’). Users ca...
Tue, 27 Oct, 2015 at 2:49 AM
Are COUNTER reports available for consortia?
Consortia administrators may download individual usage reports for each of their members using the Admin Dashboard. Alternatively a tool like the SUSHI harv...
Wed, 14 Oct, 2015 at 3:35 AM
Where can I find information on SpringerProtocols usage?
You have two options on SpringerLink to obtain usage for Springer Protocols: If you only need usage for Protocols titles the following two reports can be ...
Sat, 5 May, 2018 at 7:28 PM
How are 'full book downloads' counted in the usage reports?
The full eBook Download feature was introduced in July 2013 and is available for all Springer eBooks up to 100 chapters. Downloading a complete eBook adds a...
Fri, 16 Oct, 2015 at 2:25 AM
Do you have a SUSHI service?
Yes. For up to date details on how to connect with SUSHI please see our documentation on github: https://github.com/SpringerSBM/sushi Please note that y...
Thu, 15 Jun, 2017 at 3:38 PM
Why is the total number of downloads in the COUNTER report sometimes greater than the HTML + PDF totals?
In addition to the traditional HTML and PDF formats we offer the 'Look Inside' format which allows entitled users to quickly browse through the co...
Fri, 16 Oct, 2015 at 4:22 AM
What COUNTER 'Release' do you support?
All of the reports available from this platform are now built to the Release 4 standard. Release 3 reports are no longer available.
Fri, 16 Oct, 2015 at 3:33 AM
What is a 'TSV' file?
The tab-separated file is the new minimum standard specified by COUNTER R4, replacing the csv. But we know lots of people have trouble importing delimited t...
Thu, 29 Oct, 2015 at 1:57 AM