Online Access

Online access: setup, issues, questions, Admin dash board

Who do I contact for access issues?
If you experience a problem accessing SpringerLink content which you believe you should be able to view, either as part of a subscription or institutional l...
Mon, 1 Oct, 2018 at 11:28 AM
Can I see what IP ranges SpringerLink associates with my organization?
Yes, to check your IP ranges: Log in to the Admin Dashboard. Go to the second tab 'My Organisation'. Click on the first option to display your...
Fri, 12 Oct, 2018 at 5:36 PM
Can more than one person at a time access an article, chapter, protocol etc.?
Yes. There is no limit on simultaneous usage.
Wed, 21 Oct, 2015 at 4:21 AM
What is an Association Code?
Association Codes (Also known as tokens) are used to provide a user access to their organization's subscribed content. An association code is generate...
Fri, 12 Oct, 2018 at 4:05 PM
Can my institution have Shibboleth access?
Shibboleth access (SAML 2 version) is currently supported for the following authentication federations: Austria (ACOnet) Belgium (Belnet R&E) Canada...
Fri, 12 Oct, 2018 at 5:38 PM
How long does auto-association last?
When a user registers an individual account on SpringerLink from within the IP range of an institution, that user is automatically associated with that inst...
Fri, 12 Oct, 2018 at 5:40 PM
How can my users access content on SpringerLink or Springer for R&D?
Springer uses a variety of methods to authenticate access: Access via IP recognition: A user accessing the site from within the IP range of a recognize...
Fri, 12 Oct, 2018 at 5:57 PM
Problems with WAM Proxy?
Innovative' s advice for customers having problem with WAM is to add these domains to the forward table: SpringerLink.com springer.com sprn.gr *.spring...
Fri, 12 Oct, 2018 at 4:21 PM
Admin Dashboard Home Page
The new Admin Dashboard homepage has the following features and information: a. Links to the content platforms: SpringerLink •Springer for R&D •Springer...
Mon, 25 Jun, 2018 at 12:13 PM
What is "Order from my Library"?
With the ‘order from my library’ option switched on: Whenever a member/user is browsing content and comes across content that they don't have access t...
Fri, 12 Oct, 2018 at 4:27 PM