Technical

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I am trying to purchase an article online but receive an error message. What should I do?
If you receive an error message when trying to purchase an article online please submit a query to our Online Service team via our webform here. Please comp...
Thu, 8 Nov, 2018 at 12:47 PM
Can I switch back from nature.com search beta to the standard nature.com search?
If you would prefer to wait until a full launch of the service, you can return to the standard nature.com search.
Thu, 25 Oct, 2018 at 1:09 PM
I cannot find the article that I am looking for by using the Search Facility. Can you help?
The most efficient way to locate an article is to use the Advanced Search Facility. To access the advanced search tool please click here. If you are still ...
Thu, 25 Oct, 2018 at 1:09 PM
Where are my saved searches in nature.com?
In April 2015, after successful beta testing, we released a new and improved nature.com search and as part of these changes the “Saved Search” functionality ...
Thu, 25 Oct, 2018 at 1:09 PM
How can I locate articles on nature.com using Search?
There are two levels of Search functionality on nature.com which are available to any user, although depending on the content you may need to be a subscribe...
Thu, 25 Oct, 2018 at 1:09 PM
What are the optimum operating systems to use when viewing the Nature Research website?
The website should run on any operating system providing it supports browsers that can use web-based services such as Firefox, Safari, Internet Explorer, Op...
Fri, 4 Jan, 2019 at 5:08 PM
What is a PDF?
Portable Document Format (PDF) provides a richer environment than other text formats and also allows materials to be printed exactly as the author(s) intend...
Thu, 8 Nov, 2018 at 2:13 PM
I have purchased an article online but the link to the article in the confirmation e-mail is broken. What do I need to do?
If you have received a broken link to the article you have purchased please submit a query to our Online Service team via our webform here. Please include y...
Thu, 8 Nov, 2018 at 5:44 PM
What is a browser plugin, extension or add-on?
A plug-in is a piece of software that manages Internet content that a browser is not designed to process. Graphics in .gif or .jpg-format are usually automa...
Thu, 8 Nov, 2018 at 9:08 PM
What is an IP address?
About IP addresses An IP address is the numeric address of a computer connected to the Internet. The IP address is sometimes also known as the Internet add...
Thu, 8 Nov, 2018 at 9:12 PM