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Nature Institutional Support
Support for Institutional users of Nature content
Getting Started
Nature Portfolio Journals: Institutional Orders
Nature Enterprise
Who can subscribe to Nature Enterprise and how?
I've submitted the form - what happens next?
When can I expect reply and from whom?
The company I work for is outside the UK/US - can we apply for Nature Enterprise?
Can I swap from an existing Nature+ subscription to Nature Enterprise?
Will my institutional subscription be automatically switched to Enterprise?
Can I have a refund if I cancel Nature Enterprise in the first month?
Cancellation process for the subscription to Nature Enterprise
Institutional Access
Site Licence purchasing information
Administrator username/password explained
Access institutional online subscriptions
Nature.com IP addresses
IP address details
Proxy servers and firewalls
Nature Portfolio academic journal impact factors
Open Athens authentication
Trial site licence access subscriptions
Site Licence agreement sample copies
View all (15)
Institutional Access Troubleshooting
Site License Access Issue Help
Institution has seamless access via IP address but patrons asked to logon
Attempted to download a PDF article but presented with blank screen/error message
Received login prompt but Institution has Site License
Missing titles from Site License Administrator account
Advance Online Publication
Impact factor calculations for Advance Online Publication (AOP)
AOP affects related to press releases and embargos
AOP version and volume/issue/page ('print') version defined
Nature Portfolio Journals and use of AOP for News and Views, Letters, Editorials etc.
Miscellaneous
Embargoed information sign-for the press
Nature Careers E-alerts