Depending on your country of citizenship, it may be a requirement to submit certain tax forms. Shortly after a new book gets published, our financial department will seek to get in contact with royalty recipients via email to obtain / confirm address and payment information. The email will contain instructions on how to submit tax related forms needed for the royalty payment. Once we receive all the required documentation you should expect to receive a royalty statement within one cycle after your title is published.
If your book has already been published and you have not heard from us please send an email to our globalroyaltysupport@springernature.com.
However; if you are a journal author and need to contact us regarding Declaration of status concerns, please send an email to our globaljournalsupport@springernature.com.
One of our Representatives will research the matter and will follow-up with you as soon as possible.