Troubleshooting
Common troubleshooting questions for Nature Masterclasses
- Unable to sign into Nature Masterclasses account
- My institution subscribes to Nature Masterclasses but I cannot access the online course
- Log in steps if your institution subscribes to Nature Masterclasses
- Change your password for Nature Masterclasses
- Change email address on my Nature Masterclasses account
- Delete my Nature Masterclasses account
- Maintaining access to Nature Masterclasses after changing from access via IP range to access via institutional email address