Contacting Us


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  • Telephone: Available 24/7 in English:
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Open Access Institutional Eligibility (i.e. Compact) 

E OA.Verification@springernature.com 

T +44 (0)2031 922 009


Open Access Publishing (including payment support)

E ORSupport@springernature.com

T +44 (0)2031 922 009


Author Services (Non-OA) - Submission, Tracking, Post publication, etc.

E authorsupport@springernature.com

T +1 800 777 4643 then option 2 for books or 3 for journals (for North, South and Latin America)

T +49 6221 345 0 then option 1 (for Rest of World English language service: 24 hours a day, 7 days a week)

T +49 6221 345 0 then option 2 (for Rest of World German-language service: Mon - Fri 09:00 - 17:00 CET - Springer titles)

T +44 (0)800 260 5666 (for Rest of World - Nature titles)


Print Subscriptions, Book Orders and General Enquiries

E customerservice@springernature.com

T +1 800 777 4643 then option 2 for books or 3 for journals (for North, South and Latin America)

T +44 (0)800 260 5666 (for Rest of World - Nature titles)

T: +49 6221 345 0 (Please choose option 1 for English language service: 24 hours a day, 7 days a week)
T: +49 6221 345 0 (Please select option 2 for German-language service: Mon - Fri 09:00 - 17:00 CET
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Additional Contact Information

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Please visit our contact a publishing editor page in order to locate contact details for a Book editor by discipline.

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