Please select the most appropriate contact channel for your query from the following options:


Customer Service Support (24 hours a day, 7 days a week)

For all queries relating to print subscriptions and book orders

E customerservice@springernature.com

T +1 800 777 4643 then option 2 for books or 3 for journals (for North, South and Latin America)

T +49 6221 345 0 then option 1 (for Rest of World German speakers - Springer titles)

T +49 6221 345 0 then option 2 (for Rest of World English speakers - Springer titles)

T +44 (0)800 260 5666 (for Rest of World - Nature titles)


Online Service Support (24 hours a day, 7 days a week - unless stated below)

For all queries relating to online subscriptions, including access issues

You can submit a query via our webform here.

E onlineservice@springernature.com

T +1 800 777 4643 then option 4 (for North, South and Latin America)

T +81 3 4533 8090 (for Japan) - 10am to 6pm Tokyo time only.

T +86 21 2422 5007 (for Greater China, Oceania, South Korea & Southeast Asia) - 9am to 5.30pm Shanghai time only.

T +49 6221 345 0 then option 1 (for German speakers in Germany, Austria and Switzerland)

T +49 6221 345 0 then option 2 (for English speakers in Germany, Austria and Switzerland)

T +44 (0)20 7014 4113 (for Rest of World)


Open Research Support (24 hours a day, 7 days a week)

For all queries relating to open access publishing at Springer Nature

E ORSupport@springernature.com

T +44 (0)2031 922 009


Additional Contact Information for specific types of query

Rights and Permissions - Journals: journalpermissions@springernature.com

Rights and Permissions - Books: bookpermissions@springernature.com

Author Submissions - Springer titles: authorhelpdesk@springer.com

Licensing Sales: Visit our Librarians page at www.springernature.com/gp/librarians/contact-us


Postal Addresses

Springer Nature

One New York Plaza, Suite 4500

New York

NY 10004-1562

USA


Springer Nature

Tiergartenstraße 15 – 17

69121 Heidelberg

Germany


Springer Nature

Hampshire International Business Park

Cromwell Place

Lime Tree Way

Basingstoke

RG24 8YJ

UK