• Please first check that you have carefully copied and pasted the entire code including any leading symbols such as -,=,_, etc.
  • If it is an old code it may have expired and will no longer be valid.
  • If the code has already been activated earlier then it will no longer be valid.
  • If the code you have been provided with is not working please first contact the person/organization/society that sent you the code to check that they have sent you a correct code.
  • For further help please contact us onlineservice@springer.com or for a society association code: societiesonline@springer.com. Please quote the association code and the organization /society you received it from when contacting us.