Springer Medicine
Support for Springer Medicine customers
Online Support
- Proof of profession
- What can I do if I have forgotten my password?
- I do not wish to get any more advertising
- How can I register on springermedizin.de?
- Why do I need to register?
- I cannot remember if I am already registered on springermedizin.de
- Is the registration on springermedizin.de free of charge?
- What do I have to consider after registration?
- What is an EFN number?
- Why is my proof of profession or my EFN number needed?
Subscription management
- Where can I find my subscription no.?
- I have a journal subscription and like to read my journal online on www.springermedizin.de
- Where to find an overview of my subscribed Medicine journals?
- I have a journal subscription and like to include it into an e.Med subscription
- I have an e.Med Interdisziplinär subscription and like to switch to a specific e.Med subscription
- I already have an e.Med subscription and like to have a print journal in addition
- Whom to contact for Springer Medicine journal subscription queries?
- I bought my print journal subscription at a bookseller. How can I switch to an e.Med subscription?
- I have a journal subscription with a society. How can I switch to e.Med?
- Information about your changed invoicing or shipping address
CME
- Who can take part in the certified training programme (CME)?
- How long can I work on a training unit?
- Where can I find my completed courses or my CME points account?
- When will I receive my CME certificate of attendance?
- How can I take part in a CME course?
- How can I find quickly a certain CME course?
- I cannot start the course i.e. I do not see the blue start button?
- How do I access the questionnaire for a CME article?
- Can I complete the CME courses via smart phone?
- Who certifies the CME programme for doctors?
Cookie Consent and Contentpass
- Why is a banner displayed that asks for my consent to the use of cookies?
- What are Cookies?
- Can I accept cookies on my work computer or does this violate data protection regulations?
- What is Contentpass?
- Why did SpringerMedizin.de decide in favour of Contentpass?
- Does Contentpass change the terms of use of SpringerMedizin.de?
- What is the difference between a Pure subscription and a Contentpass?
- What means ad-free?
- What means tracking-free?
- When to use Contentpass?
Contacts and General infos
- Whom to contact if I wish to announce an event for publication on springermedizin.de?
- Whom to contact for a press release on springermedizin.de?
- Where to find the General Terms and Conditions?
- Where to find the data protection regulations?
- Our SpringerMedicine Customer Service contacts
- Where can I find information on rights and permissions for Springer Medicine products?